Frequently Asked Questions
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Great question!
If your hair is brown to black, go with the Dark Hair Lightener—it’s formulated to lift dark pigments and minimize brass.
If your hair is blonde to light brown, red, or already has highlights, go with the Light Hair Lightener—it’ll brighten and boost your natural glow.
Still unsure? Start with the light formula. -
Nope. This is Sun-In’s glow-up. Suntouched is bleach-free, ammonia-free, vegan, and cruelty-free, and actually designed for different hair colors—with hydrating, clean ingredients to support your hair health.
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If your hair tends to pull warm, or you’ve ever dealt with brass before, then yes—our Blue or Purple Toning Masks help tone your hair after lightening and keep your color fresh and vibrant.
Blue = cancels orange (use with Dark Hair Lightener)
Purple = cancels yellow (use with Light Hair Lightener)
It’s the perfect aftercare to protect your glow. -
Totally valid—and that’s exactly why we created two formulas.
Our Dark Hair Lightener is specifically made to lighten dark hair & to minimize orange tones, and you can pair it with our Blue Toning Mask for extra toning.
Start slow, do a strand test, and you’ll be in full control. -
Yes it does! Results build gradually—most customers see subtle caramel or warm brown tones after a few uses. For very dark hair, consistent use + heat activation = best results.
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Nope! While the sun works great, a blow-dryer activates the formula just as well—perfect if you’re sun-sensitive or live somewhere colder.
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Yes, but we always recommend a strand test if your hair is color-treated, damaged, or porous.
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Not at all. In fact, it’s a great way to refresh your color between salon visits. Just make sure to tone properly for best results.
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Yes—the lightening effect is permanent, just like when you lighten your hair at a salon.
Your roots will grow out in your natural color over time. You can easily reapply Suntouched to your roots to maintain your glow effortlessly. -
We ship almost worldwide. Here’s where we currently ship:
- North America: USA, Canada, Mexico
- South America: Brazil, Argentina, Peru, Chile, Colombia, Uruguay
- Europe: UK, Switzerland, Germany, Italy, Spain (excluding islands), Denmark, Belgium, Greece, Finland, France, Portugal, Austria, Netherlands, Slovakia, Sweden, Croatia, Czechia, Poland, Lithuania, Estonia, Ireland, Romania, Latvia, Luxembourg, Hungary, Malta, Albania, Cyprus, Belarus, Kazakhstan, Serbia, Ukraine, Bulgaria, Monaco, Liechtenstein, North Macedonia, Slovenia, Iceland, Bosnia & Herzegovina
- Asia: Russia, Singapore, UAE, India, South Korea, Turkey, Philippines, Qatar, Uzbekistan, Lebanon, Japan, Saudi Arabia, Pakistan, Thailand, Georgia, Armenia, Maldives, Jordan, Oman, Vietnam, Brunei
- Oceania: Australia, New Zealand
- Africa: Morocco, Mauritius, Nigeria, South Africa, Kenya, Egypt, Reunion Island
- Central America & Caribbean: Costa Rica, Cayman Islands, Panama
- Middle East: Qatar, Kuwait, Bahrain, UAE, Jordan, Oman, Lebanon
If your country isn't listed at checkout, feel free to email us at support@suntouched.co to double-check!
- North America: USA, Canada, Mexico
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We aim to fulfill all orders within 24 hours on business days. Once shipped, you’ll receive a tracking number by email.
Delivery usually takes 7–15 business days, depending on your location and order volume.