Yes, we ship to most countries!

Please view the below for our estimated shipping times per country:

• United States: 5-14 Business Days
• UK: 5-14 Business Days 

• Canada: 10-15 Business Days
• Western Europe (Spain, Austria, Belgium, France, Switzerland, Italy, Germany, Luxembourg, Netherlands, Malta, Portugal, Ireland): 7-15 Business Days
• Eastern Europe + Northern Europe + Balkans (Greece, Croatia, Slovenia Bulgaria, Hungary, Romania, Poland, Slovakia, Czechia, Estonia, Latvia, Sweden, Denmark, Lithuania, Finland, Norway): 10-15 Business Days
• Australia: 7-15 Business Days

• Rest of the World: 5-15 Business Days

After you’ve checked out, orders take 1-2 business days to be processed and 10-15 business days to be delivered. We will send you your tracking number ASAP.

Orders made on the weekends will usually be processed on Mondays and take 10-15 business days to be delivered after processing. We will send you your tracking number ASAP.

All tracking numbers will be emailed to you as soon as the tracking information becomes available, usually the next day.

No sweat, contact us at support@suntouched.co, and we'll help you out.

If the address on your order is wrong, email support@suntouched.co as soon as possible, we can only adjust it if your order hasn't been shipped out. However, we can't promise anything, as all our orders are usually processed within 24 hours. If your order has already entered the shipping process, we won't be able to stop it. Please make sure to provide the correct shipping address to avoid this!

If your order has not been received in the estimated delivery time, please reach out to us at support@suntouched.co and we will be happy to help.

Send over a photo to support@suntouched.co, and we’ll help you out with this ASAP.

Contact support@suntouched.co with your order number, and we will check if the order is still within the cancellation window.

Yes! We do have a 30-day money-back guarantee, which means we will give you a refund if your hair doesn’t lighten as it should after using our Suntouched Hair Lightener consistently, meaning at least once a week for 1 month. We do require before and after photos to understand your concerns, so please remember to take photos before starting with Suntouched & videos to make sure you’re applying it properly. $10 for shipping cost will be deducted from all refunds.

All of our products are color safe and free of parabens, bleach, alcohol and harmful sulfates. We want your hair to always look and feel its best, so we only use ingredients that keep your strands healthy in the long run.

Absolutely not, we're proud to be 100% cruelty-free!

Yes, our packaging is 100% recyclable :)

What makes this product work is a lightening blend of ingredients which includes hydrogen peroxide & natural extracts. Hydrogen peroxide along with vitamin C, citrus and pineapple work to oxidize the melanin in the hair, causing it to lighten.

Yes, it also works on dyed hair by lifting the pigment of the hair dye, resulting in lighter hues.

Good news! This is why we say that Suntouched is for sunkissed highlights year-round: you can use a blow-dryer on low heat for 3-4 minutes to achieve golden, beachy locks from the comfort of your home.

Looking to carry Suntouched in your store, boutique, surf shop? Awesome! You can get in touch via catie@suntouched.co. Can't wait to hear from you!

You can reach out to our wholesale team at catie@suntouched.co for any questions you may have!

For any collaboration inquiries, please contact sameli@suntouched.co.

Amazing! Shoot us an email at andjela@suntouched.co with your social media handles, and we’ll be in touch with you shortly.